Generator questions, answered straight

It's a permanent generator that sits outside your home on a pad, a lot like an A/C unit. It runs on natural gas or propane and connects to your electrical panel through an automatic transfer switch. When the power goes out, it starts by itself within seconds. When the power comes back, it shuts itself off.

A portable generator has to be rolled out, started, plugged in and refueled, often in the middle of a storm. A standby generator does all of that on its own, whether you're home or not, and it can power far more of your house.

We install Generac home standby generators from 10 to 28 kW. The right size depends on what you want running during an outage, from just the essentials up to the whole house. James figures that out with you on the free site visit, so you don't pay for more than you need. Compare all 7 sizes.

In many homes, yes, with the right size. Some families only want the essentials covered, like the fridge, lights, Wi-Fi, sump pump and one A/C. Either way works, and James will walk you through both.

Yes. We install generators for businesses as well as homes. Learn about commercial generators.

Every home is different. The price depends on the generator size, how far it sits from your gas meter and electrical panel, whether you need a propane tank, any panel work, and what your permit requires. After a free site visit, James gives you a written estimate that spells out the equipment, installation and extras. No hidden fees and no pressure.

Yes. The site visit and the written estimate are free, and there's no obligation.

Yes. You can pay over time through Synchrony. Learn about financing.

James looks at where the generator can go, checks your electrical panel and your gas service, and goes over local code with you. Then he gives you a written estimate.

Call or text us and we will find a time that works for you. We will give you the date for your free estimate right on the call.

We'll give you a timeline with your estimate, based on equipment availability and permit timing where you live.

On a pad outside your home, in a spot that meets code and Generac's clearance rules. We also look for a spot that keeps the gas and electrical runs short and looks tidy.

Yes. We pull the permit and schedule the inspection with your city or county. You don't have to deal with any of it.

James Hill, a licensed Georgia Master Electrician (EN219300). We never subcontract.

Both work well. If you have natural gas, we connect to your line. If you don't, we install a propane tank.

Not on natural gas. It runs off your gas line for as long as the outage lasts. On propane, it runs off your tank, so you'll keep it filled through your propane company.

Every install comes with a 5-year warranty. During promotions, we offer upgraded 7-year and 10-year warranties. Ask when you get your quote.

Yes. Like a car, it needs regular maintenance to be ready when the power goes out. Generac generators also run a short self-test on their own to keep everything working. See maintenance plans.

Our sister company, Southern Power Experts, handles maintenance and repairs. Schedule a service with Southern Power Experts.

We're a family-owned business in Decatur, run by James and Michelle Hill. We're a Generac Authorized Elite dealer, and we're licensed and insured. Meet our family.

We're based in Decatur and install generators across 36 cities in metro Atlanta. See our service areas.

Monday to Friday 8 to 6, and Saturday 9 to 2. You can call or text 404-593-6308 anytime, and we'll get back to you.