Atlanta power outage guide
Who to call
Your power bill shows which company serves your home. Not sure? Most of the City of Atlanta and the close-in suburbs are on Georgia Power.
| Power company | Report an outage | Map |
|---|---|---|
| Georgia Power | 888-891-0938 | Outage map |
| Jackson EMC | 800-245-4044 | Outage map |
| Cobb EMC | 770-429-2100 | Outage map |
| Snapping Shoals EMC | 678-814-4961 | Outage map |
| Walton EMC | 678-639-3300 | Outage map |
| Sawnee EMC | 770-887-2363 | Outage map |
| GreyStone Power | 866-473-9786 | Outage map |
| Coweta-Fayette EMC | 770-502-0226 | Outage map |
Downed power line
Stay far away from it and anything it touches. Call 911 and your power company.
Smell gas?
Leave the area first, then call Atlanta Gas Light at 877-427-4321 (24 hours) or 911.
Planning to dig?
Contact Georgia 811 at least 3 business days before you dig. Call 811 or file online at georgia811.com.
Phone numbers and maps from each company's website, October 2026.
Keep it outside, and far away
Portable generators are one of the leading causes of carbon monoxide deaths after storms, according to the U.S. Consumer Product Safety Commission. Carbon monoxide has no smell and can kill in minutes.
- Never run a generator inside your home, garage, basement or shed, even with the doors open.
- Keep it more than 20 feet from windows, doors and vents.
- Install battery-powered or battery-backup carbon monoxide alarms near every sleeping area.
- Never plug a generator into a wall outlet. Connecting to your home's wiring takes a transfer switch, installed by a licensed electrician.
What happens when the power goes out
A permanent standby generator sits outside your home and is wired through an automatic transfer switch. Generac says it starts within seconds of sensing an outage and shuts itself off when the power comes back.
During a long outage, Generac recommends shutting air-cooled generators down for at least 30 minutes after every 24 hours of running to check and top off the oil. Keep an extra quart of the right oil on hand during storm season.
- Starts by itself, whether you're home or not
- Runs on natural gas or propane
- No cords and no refueling on natural gas
- Shuts itself off when the power returns
Your generator questions, answered
Who do I call when the power goes out in Atlanta?
How long can a standby generator run during an outage?
Is it safe to run a portable generator in my garage?
What should I do about a downed power line?
Done waiting out outages?
A standby generator keeps your home running. Call or text James for a free estimate.
Ready before the next storm?
Tell us a little about your home and we'll call or text you to set up a free site visit.